Administration/Project Worker

CareerSearch — Wed, 14 Sep 2011 05:15:27 +0000

Organisation:	Queensland Voice for Mental Health Inc
Work Type:	Part Time
Salary:	Not Specified
Location:	Brisbane, Gold Coast
Posted:	08/09/2011	Closes:	19/09/2010

Casual (up to 20 hrs/wk)
Queensland Voice for Mental Health Inc is a consumer and carer, not-for-profit organisation, focused on promoting the health and wellbeing of all through advocacy, co-operation and education. Our organisation values the individual and encourages personal and professional growth. Our aim is to implement a sustainable mechanism that enables on-going, meaningful participation by consumers and carers in health services planning, delivery, monitoring and evaluation processes at the national, state and local level.

Our office is in Bowen Hills, Brisbane with our membership drawn from throughout Queensland.

Queensland Voice has a new position available for a motivated, customer focused and friendly Administration/Project Worker who is flexible and adaptable.

This position will provide administrative support, member contact, data entry and organisational information and resources within a small team environment. Your primary task will be to contact members and other stakeholders to gather and enter information into our database and research and develop organisational information and resources. You will also perform reception and basic administration duties from time to time.

The successful applicant will have excellent communication skills, be able to maintain confidentiality and be competent in the use of Microsoft Office. Prior experience and an understanding of the mental health sector are desirable but not essential.

For Application Kit contact Robyn on (07) 3252 3999 or e-mail: admin@qldvoice.org.au.

How to apply for this job
Please contact Robyn via the information above to obtain an Application Kit.

Applicants must address the Selection Criteria, which will be found in the Application Kit.

Interviews will be conducted during the 1st week in October.

For further information view the advertisement on Ethical Jobs

Client Services Officer – TAASQ – Bundaberg

CareerSearch — Wed, 07 Sep 2011 06:04:21 +0000

Organisation:	IPA
Work Type:	Full Time
Salary:	Not Specified
Location:	QLD
Posted:	02/09/2011	Closes:	14/10/2011

This prominent, socially responsible local employer is looking for a motivated client services professional to provide advice, support, advocacy and referral services to clients who are experiencing tenancy issues in the private and public housing sector.

IPA is working with this recognised local employer to find the right person to join their expanding team in this challenging and specific role. Reporting to the Client Services Coordinator, the major focus of the role is to provide support and assistance to clients who are experiencing tenancy issues.

Duties and responsibilities in this role will include:

Provision of advice, information and advocacy both by telephone and in person as required
Assist clients in the preparation of legal documentation in accordance with the requirements of the Residential Tenancies and Rooming Accommodation Act 2008
Assessment of client needs and arrange appropriate advice, support or referral as required
Establish and maintain links with other public and private organisations and peak bodies
Develop and deliver community education programs and workshops
Undertake specific training as required to provide TAASQ services
Maintain all records and reports in accordance with organisational and statutory requirements

In order to be considered for this role you will need to clearly demonstrate the following:

Significant experience in providing high quality client support
Excellent oral and written communication skills
Compassionate and empathetic interpersonal skills
Knowledge of, or the ability to acquire, the required knowledge relating to the statutory requirements of the housing sector, particularly tenancy legislation.
Direct experience of working with clients in this sector would be considered very beneficial

How to apply for this jobTo APPLY please email your resume and a cover letter outlining why you think you should be considered for this exciting opportunity to – esandford@ipa.com.au, using the subject: Client Services Officer – (TAASQ) application via EthicalJobs.com.au.

Please note that there is no formal closing date for this role. Early applications are encouraged and suitable candidates may be shortlisted for interview as applications are received.

For further information view the advertisement on Ethical Jobs

amcaust.com.au » QLD

Administration/Project Worker

Client Services Officer – TAASQ – Bundaberg